Free Newsletter: Customer service, team building, leadership by Ron Kaufman

Hi Ron,
Your newsletter keeps inspiring and providing insights (or, outsights?) on so many issues of human relations, both on business side as well as on our normal daily life ! I am always excited to open your newsletter, and appreciative of what you have been doing, achieving and striving for. Keep up the good works!
Nico Krisnanto

Dear Mr. Ron Kaufman,
First of all I must thank you for sending me "The Best Of Active Learning" every month. My dad & I enjoy it. My dad attended the lecture that was held in Colombo, and he said it was great.
Diana Gomesz

Dear Mr Ron Kaufman,
I have been reading your monthly article which really inspire me to learn, explore, gain and earn lots of experiences in work and in life. Your article make me grow faster, think more practical and feel easy in all the way. It is part of my life to understand and read your article which is absolutely Great. Life has much more to offer us with our commitment and determination and of course your advice, guidance and every piece of information given. Looking forward to your article. Best Regards,
Leong

Thanks for the newsletter. I don't know how I received your first letter but look forward to reading your stories, ideas and insights each month. I have passed it on to my co-workers and friends. You have an amazing zeal for life and a great outlook on business and interpersonal practices. Keep smiling.
David Lunken

Dear Ron,
Thanks for this month's active learning. I truly enjoy reading and sharing the contents with many friends monthly. Look forward to the next. Best regards,
Ronald Rubera

Hi Ron,
Thank you for your time and effort in religiously doing this. Look forward to reading the next issue.
Warm Regards, Nayeisha

Ron,
I enjoy your mail. Thank you for the personal touch. I admire your work, you are an inspiration to me! I hope you enjoy very happy holidays!
Leslie LG

Ron,
You certainly have a way with words. You bring your concepts, ideas, work and family life into such a clear picture it seems like I'm sitting right there talking with you. Keep practicing generosity and exercising compassion, I find myself doing these two quite often at work and at home. The BIG questions were never a worry for me as I'm sure they aren't for you. Tell the truth, use all the correct names for things and practice your faith daily in whatever form that takes on.
Katie Lawrence

Hey Ron,
Just wanna say thanks for all the practical help you sent my way. You're a gem.
Joyce Seow

Participants have fun at a team building workshop

Free Newsletter
The Best of
Active Learning
by Ron Kaufman

Improve your service, partnership and team building skills with the ideas, stories and insights Ron sends to you each month.

View Prior Years Newsletters
2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 | 1997

December, 1999 Click here to view this issue now.: Partner Power: To Build Your Business, Appreciate Who You've Got.; Triple Power: You Need All Three to WIN; Personal Power: Practice Generosity. Exercise Compassion.; Quote of the Month: The Trouble with Ignorance.
November, 1999 Click here to view this issue now.: Partner Power: Turning Provocation into Pleasure; Service Power: Say a Genuine "Thank You", Even If You Do Not Win; Culture Power: How NOT to See the World from Your Customer's Point of View; Recording of the Month: Brown & Williamson; Quote of the Month: Become a Possibilitarian
October, 1999 Click here to view this issue now.: Culture Power: Bring Your Suggestion Scheme Up-to-Date; Service Power: Integrate Your Service...NOW.; Partner Power: The Positive Power of Competition; Personal Power: "Our Perfect Lives"; Quote of the Month: Church Billboard
September, 1999 Click here to view this issue now.: Service Power: Are You Referable?; Culture Power: Creativity + Training = Results; Partner Power: Positive, Proactive Communication; Book of the Month: The Courage to be Rich; Quote of the Month: Ralph Waldo Emerson
August, 1999 Click here to view this issue now.: Service Power: Moment of Truth or Moment of IMPACT?; Culture Power: Push Into the White Space; Service Power: Doing Right vs. Doing Better; Reader Power: We are ALL trainees!
July, 1999 Click here to view this issue now.: Partner Power: Getting in Touch & Staying in Touch at Popeyes; Service Power: The Leading Tax Administration in the World; Culture Power: A rising tide lifts all boats, except for those that sink!; Quotes of the Month: Ralph Waldo Emerson & George Bernard Shaw
June, 1999 Click here to view this issue now.: Service Power: What would you do in THESE situations?; Partner Power: You are only as good as your weakest link.; Culture Power: Test for team performance from the beginning.; Quote of the Month: "Take the first step in faith."
May, 1999 Click here to view this issue now.: Culture Power: Build Up Your Business With BYTES!; Partner Power: 8 Ways to Get CLOSE to Your Customer!; Service Power: A Million Dollar Phone System at the MDRT; Culture Power: Literally "Burying the Hatchet"; Service Power: Food Service Forum
April, 1999 Click here to view this issue now.: Culture Power: Stop looking for the "X" factor. Build it!; Partner Power: Helping each other succeed...every day.; Service Power: Want to add value? Be sure you know what to add!; Quote of the Month: "Sometimes you've just got to wonder!"
March, 1999 Click here to view this issue now.: Service Power: "It was an accident." What's your first reply?; Product Power: The Customer's Tastebuds Are Always Right; Culture Power: Who put the sand in the grease!?; Time Power: Free Days, Focus Days and Buffer Days
February, 1999 Click here to view this issue now.: Partner Power: Credibility Comes From the Customer, Not the Advertising; Service Power: Making Your Positive Words Really WORK; The Power of Words: Fernando Flores Interviewed in FAST COMPANY; Reading Power: Inside and Outside Your Niche
January, 1999 Click here to view this issue now.: Service Power: Don�t be a softie . . . SQUEAK!; Partner Power: Add Value First, Reap Value Later; Culture Power: Well then, who DO you do it for?; Personal Power: MORE . . . is More Than Enough

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