Free Newsletter: Customer service, team building, leadership by Ron Kaufman

Hi Ron,
Just had to tell you how much I enjoy reading the wonderful snippets every month. Great job on this newsletter. Wonderful approach.
Manjit Kaur

Dear Ron,
Your newsletters are a real delight and lot forward to them. I also usually forward them to other people whom I feel will benefit from your valuable lessons. Not just in business, but in living as well. I try to always think of other people as personal customer with whom I have a relationship with that requires energy and "service' if the relationship is to grow and get " better." Thanks again for being you and the wonder newsletters. They DO help.
Regards, Thayne Madrid

Really enjoyed this month's newsletter...and wanted you to know...you write like you speak and it's clear to me that it truly represents your heart...it comes shining through...
Sandy Sanders

Hi Ron,
BEST issue yet. Human, focusing and motivating.
Todd Lapidus

Dear Ron,
Thank you for once again blowing us away with your newsletter.
Stuart Tan

Hi Ron,
Just a gentle note: I always look forward to receive your monthly newsletter...they are always so interesting.
Cheers, Anna Ng

Dear Ron,
This is one e-mail where I will not just glance at it and let it pass off . I will go through every line and digest it as it motivates me every time. It puts back the energy that leaks out off my dynamo. I was quite upset over an incident this morning and after going through your e-mail I feel much better.
Thank you. Yoke Lan

Dear Mr. Kaufman,
I am a keen reader of your newsletter, though not an active replier. However, I really did appreciate your note on "SERVICE POWER: Say a Genuine "Thank You", Even If You Do Not Get the Job" which appeared this week. As you say, there are times when after a LOT of hard work you still do not get the contract. Thank you for providing action that I can take to still keep in touch with someone, who thinks they don't want my service and still maintain hope of some day winning back the contract or even getting something better ! Thank you !
Neidra Williams

Dear Mr. Kaufman,
You must have received just as many "thank-you"s as the number of your subscribers, so let me have the privilege to be added on that list, too. Ever since subscribing into your inspirational "Active Learning" programme in September, I've never failed to find something practical and helpful for myself as well as for sharing with someone. May you be blessed with greater wisdom as you continue to share your lessons in life with us. Thank you once again.
Your appreciative subscriber, Sue Tay

Participants have fun at a team building workshop

Free Newsletter
The Best of
Active Learning
by Ron Kaufman

Improve your service, partnership and team building skills with the ideas, stories and insights Ron sends to you each month.

View Prior Years Newsletters
2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 | 1997

December, 2000 Click here to view this issue now.: Service Power: Innovation amplifies your service; Culture Power: The "Personal Diamond Awards"; Partner Power: Say the motivating thing; Quote of the Month: Mark Twain
November, 2000 Click here to view this issue now.: Culture Power: Is "consensus" sinking your organization?; Service Power: What's the "star" at Starbucks?; Partner Power: Stretching your sense of Service; Quotes of the Month: Harry Palmer
October, 2000 Click here to view this issue now.: Culture Power: Have you learned to savor the victory?; Service Power: Total Recovery = Customer Delight; Service Power: The "Spirit of Service" Award; Partner Power: Leave this place better than you found it.; Quotes of the Month: Nancy Andersen and Harry Palmer
September, 2000 Click here to view this issue now.: Culture Power: "Feedback is the breakfast of champions"; Quote of the Month: Charles Darwin; Service Power: Little things can mean a lot; Partner Power: My new hat makes me information rich!; Personal Power: Do you believe it when you see it, or see it when you believe it?
August, 2000 Click here to view this issue now.: Service Power: "Beta means never having to say you're sorry"; Partner Power: Good service begins in sales. New sales can begin in service.; The Ron Kaufman "Spirit of Service" Award; Quote of the Month: Are your core values up to date?
July, 2000 Click here to view this issue now.: Service Power: An UPGRADE is usually worse - at first!; Culture Power: How do you attract great talent in an already crowded market?; The Infinite Absurdity Award: We are really sorry for you...; Quote of the Month: Jeff Bezos of Amazon.com
June, 2000 Click here to view this issue now.: Service Power: To Inspire Perfect Service - TIPS!; Culture Power: We're all in this together; The Infinite Absurdity Award: Two Dishonorable Mentions; Partner Power: The Extraordinary Harvey Mackay; Quote of the Month: "We do not see things as they are..."
May, 2000 Click here to view this issue now.: Service Power: Find and do your own thing; Culture Power: Use your leverage to make a difference; Partner Power: Unsuccessful applicants deserve good service, too; The Infinite Absurdity Award: Ice-cream at McDonald's; Quote of the Month: If you are alive...
April, 2000 Click here to view this issue now.: Culture Power: We have a responsibility to the future (Part I); Culture Power: We have a responsibility to the future (Part II); Appreciation Power: You just keep on, keep on giving; Quote of the Month: Charles Kettering & Ashleigh Brilliant
March, 2000 Click here to view this issue now.: Partner Power: Who bothers to complain?; Service Power: It's not about the price...; Service Power: How NOT to be customer friendly; Quote of the Month: Dale Carnegie & Jesse Jackson
February, 2000 Click here to view this issue now.: Service Power: What's going UP?; Service Power: How important IS the service?; Partner Power: Where are you on the loyalty ladder?; Culture Power: The way I see it...; Quote of the Month: "A mighty oak"
January, 2000 Click here to view this issue now.: Culture Power: Craft Your Service Vision; Service Power: A Personal Service Vision; Quote of the Month: "Without Vision..."; Facts of the Month: When You Type a Lot...

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