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Prudential:
"Just wanted to let you know that the Booster Program is very well customized and beautifully put together for Prudential."

customer service, team building, building partnerships, articles, newsletter/ezine

Asia Pacific Breweries:
"This course helped me understand more about the business and management responsibilities I will face in the future."

customer service, team building, building partnerships, articles, newsletter/ezine

Wuthelam:
"Mr. Kaufman has designed and implemented highly effective customized action learning programs in several of Wuthelam's subsidiaries. Unlike most action learning programs which are delivered in a fairly standard manner, Mr. Kaufman has been able to incorporate the business and performance improvement needs of our subsidiaries into fun, action-packed and high leverage learning activities."

customer service, team building, building partnerships, articles, newsletter/ezine

"I attended your presentation to a group of teachers a few weeks ago. I found the ideas refreshing and am trying to apply the concepts to the classroom situation. (Thanks for not putting me to sleep!)"

   customer loyalty, service quality, building partnerships, team building Customized Curriculum

Strengthen the "learning culture" inside your organization. Achieve unique training goals with a highly customized or industry-specific learning program.

Ron Kaufman can conceive and develop a customized curriculum to help you achieve your goals. You get creative program design, professional development, extensive internal liaison, multiple pilot runs and thorough evaluation. Technology transfer and train the trainer available for your in-house staff.

customer service, team building, building partnerships, articles, newsletter/ezine

Examples of Ron's customized program designs include...

Learning on the Run -- Young Managers Development Program for Asia Pacific Breweries.

Strengthening Partnerships and Service -- Business Development course for Motorola.

Grand Historic Hotel and Many Memorable Experiences -- Service Mindset Training Programs for the Raffles Hotel.

SMOP! -- The SPH Management Orientation Program.

UPOP! -- A Participatory Orientation Program for the Urban Redevelopment Authority.

Service Quality Orientation Program for new hires at SATS.

The Service Quality Training Program at Bootcamp.

Participants enjoy Ron's customized programs

Urban Redevelopment Authority
Building community across many departments. UPOP! is a popular three-day program now facilitated entirely by URA's in-house training staff.

customer service, team building, building partnerships, articles, newsletter/ezine

Free article by Ron Kaufman:

How to Make "Active Learning" Come Alive!


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