Participants' Materials
|
Your Active Learning Guide A 32-page "take-home learning guide" for participants in Ron Kaufman's events. Every page supports on-the-spot interaction with key learning points. Loaded with examples, stories and illustrations, plus inspiring and relevant quotations from business, political and celebrity leaders. Full-sized A4 (8.25 x 11.5 inches, 21 x 29.5 cm) |
 Side A |
Summary Skill Cards Laminated summary cards help participants easily recall the many key learning points from Ron's interactive sessions. Perfect for posting at your workstation or carrying in your briefcase or organizer. Puts the most important elements "in front" of you or your staff. Practical reminder when you really need it! Full-sized A5 (8.25 x 5.75 inches, 21 x 14.5 cm) |
 Side B |
 Side A |
Service Recognition Cards Attractive, laminated cards are ideal for inspiring staff to provide superior service to external customers and internal service partners. Pocket or Wallet Sized (3.5 x 2.25 inches, 6 x 9 cm) Side A says "GOOD JOB! Nice work. Well done. Keep it up!" Side B says "CHEER UP! A smile costs you nothing, but brighten's up everything." |
 Side B |
