professional speaker, interactive workshops, free newsletter

Free Newsletter
Free Articles
Free Video & Audio
Great Products
Programs & Topics
For Meeting Planners
Media & News Room
See Live Events
Meet Ron Kaufman
Meet Ron's Clients
What Is YOUR Bright Idea?
Home

Recommend this site to a friend!

Home

Get The Best of Active Learning!
e-mail newsletter
FREE each month.


Your e-mail address:




 
   customer loyalty, service quality, building partnerships, team building Partnership Power!

How to get MORE...from the relationships that matter to you MOST!

Move your team towards progress, performance and profits. Practical steps to build strong internal and external partnerships - with your customers and suppliers, managers and staff, business associates and colleagues. Easy-to-learn techniques include a "Four Quadrant Method" to diagnose and improve your key relationships now. Partnering is important today...but essential tomorrow!

This new program is guaranteed to help you...

  • Build Your Business
    Move up from One Time Transactions - to Repeat Relationships - to Long-Term, Win-Win Partnerships. Thriving partnerships are important today, and will be even more essential for your progress and prosperity in the future.

  • Increase Your Profits
    Boost customer loyalty and referrals. Happy patrons spend more now, and in the future. Their "positive word of mouth" ensures a steady stream of new customers for you, too.

  • Get More "Bang" for Your Buck
    Committed vendors and suppliers can help you save money. They give you a better deal today. And they bring you new ideas - with potent possibilities! - for tomorrow.

  • Strengthen Your Crew
    Managers, colleagues and employees will turn vision into action and good ideas into tangible success. Strong internal partnerships lead everyone to dedication and growing success. Make sure the people on your team are committed, connected and aligned.

  • Brighten Up Your Home Team
    You can even use what you learn in this program with your friends and family members. And why not? Enjoy the benefits of better partnership now with your spouse, children and parents. They deserve the best. You do, too!

Key Learning Points:

Four Different Styles of Interaction
This presentation begins by laying a groundwork for assessing "where you are now" and "where you want to be" with key relationships inside and outside your organization. Numerous examples and illustrations help participants see the difference between:

  • THE ONE-SHOT DEAL in which there is no continuing responsibility from either side for quality, guarantee or performance.
  • TRANSACTION SATISFACTION in which "perception points" and "moments of truth" form the basis for satisfaction and repeat transactions.
  • RELIABLE RELATIONSHIP in which consistency and dependability become the ingredients for ongoing business with others.
  • PARTNERSHIP POWER in which both sides invest significant time and effort to receive increasingly valuable returns.
The Four Quadrant Method for Success
Through this program, participants will master a simple yet powerful "Four Quadrant Method" that increases understanding and builds partnership building skills. You will learn how diagnose and improve key relationships in each quadrant:

  • EXPLORE new ideas and possibilities with others. Consistently discover fresh ways and options for working and growing together.
  • AGREE to specific plans and timetables for action. Eliminate the misunderstandings and disagreements that cost time, energy and money.
  • DELIVER results that produce loyal customers and dedicated employees. Track your progress with world-class methods to ensure on-time and on-target performance.
  • ASSURE that the actions you take produce the results you really want and need. Then harness the experience in your team to get even better results in the future.
Audience:

Partnership Power! is recommended for everyone who wants more effective and powerful results. Better customer relationships, stronger supplier agreements, more robust alliances and partnerships with others. From Executives and Senior Managers to Supervisors and Frontline Staff, this program gives you the ingredients and the recipe you need. Watch this program now. Increase your achievements...today.

Duration:

Partnership Power! is an interactive and thought provoking presentation delivered in formats from 1-3 hours. This talk is well received as an uninterrupted keynote speech, or as a presentation with plenty of opportunity for discussion amongst and between audience members.

Customization allows each group to harness optimum value by focusing on areas of strength and opportunities for significant improvement.

Take-Home Learning Materials:

Printed "Participants' Guides" give audience members an opportunity to take notes, reflect and interact constructively during with others during the presentation. A wallet sized card with "Key Learning Points" acts as a friendly reminder, and encourages consistent application.

Logistics:

  • Six (6) identical flipcharts.
  • Wide stage area with bright lighting. (No stage required for smaller groups.)
  • Clip-on wireless microphone.
  • Cassette player and sound system.
  • Preferred seating: curved theatre style close to the stage.
Now Available as a Complete Videotape Learning Program, including:

  • Two full length videotapes with hours of entertaining education.
  • Two full length audiocassettes to reinforce the speed and depth of your learning.
  • Personal Viewer's Guide & Workbook full of key learning points and exercises.
Back to Keynote speeches or Video Products Page
customer service keynotes
Request this page by e-mail
Just fill in your e-mail address below:

Return to the Meeting Planners Section

customer service, team building, building partnerships, articles, newsletter/ezine

customer service, team building, building partnerships, articles, newsletter/ezine