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"It is indeed interesting to know that I can access to your site and learn from
you. I have recently reviewed your video tape on "The Secrets of Superior
Service" and find the tape useful and interesting."
Hewlett-Packard:
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Ron Kaufmanin Action
Watch the Videos!
See for yourself how Ron can stimulate participation and excitement at his presentations.
You'll need a RealPlayer™ or Quicktime® player to view these video clips. If you haven't downloaded one of these free programs yet, click here for instructions.
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Please note: the quality of these clips is not as high as the actual video tape. The RealVideo® player is the easiest and will begin playing within a few seconds over a 28.8 kbps or faster modem. The QuickTime® player will take several minutes to download the file before it plays.
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An interview with Ron on Singapore TV. (5:07 min) 
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A high energy TV ad created by organizers in Colombo to promote Ron's live
special event. Watch this and see WHY they call him UNBELIEVABLE!" (30 seconds)
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A selection from one of Ron's dynamic customer service keynotes that illustrates how he effectively uses stories to teach. The full 90-minute video of this presentation is sent out to meeting planners with Ron's information packet. (3:18 min)
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Also from Ron's Live video, this clip illustrates how Ron can easily get a few thousand people to participate in his program. (1:26 min)
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Ron Kaufman LIVE! "The Sandwich Shop"
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Ron Kaufman LIVE! "The Incredible Taxi Driver"
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Ron Kaufman LIVE! "Calming Frayed Nerves"
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Ron Kaufman LIVE! "A BMW with jacuzzi"
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"Climbing the Stairs of Customer Value." A selection from Ron's video program, "The Secrets of Superior Service!," that illustrates how to climb to "Unbelievable" service. (4:25 min)
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This selection illustrates a key point from the information-packed video, "Partnership Power!" (2:40 min)
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In this selection from "Service Encounters of the Third Kind!," Ron explains service encounters of the second kind. (2:35 min)
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Listen to Ron's ideas and insights from "The Best of Active Learning!
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